Returns & Exchange
Silkes Art & Crafts
64 Catherine Street, Limerick, Ireland
061 417 997
If you have made an error or you would like to cancel your order please contact us on 061-417997 and we will make the necessary changes.
If you are not satisfied with your order please contact us immediately and we will do our best to help you. If it is deemed necessary to return an item for exchange or refund please adhere to the following guidelines:
- Product(s) must be returned in their original packaging accompanied with their labels.
- Product(s) must be returned within 14 days of the item being delivered.
- Product(s) must be accompanied with the receipt and a note specifying the reason for returning.
- Damaged or faulty goods must be reported to us within 7 days of the item being delivered.
- Any other errors/issues regarding the order must be reported to us within 7 days of the item being delivered.